CMMS for restaurants
Maintenance software for restaurants & food service
A restaurant's maintenance problem is timing: the walk-in drifts warm on a Friday, the dish machine quits mid-rush, and whoever notices is elbow-deep in service. Snippath is built for that moment — any staffer scans a QR sticker on the equipment and files the problem in thirty seconds, no login, no training. Every cooler, fryer, and hood keeps its own service history with costs, so repair-or-replace stops being a guess. Pricing is flat per workspace ($0–$99/month), so the whole crew reports without per-seat math.
The walk-in never fails at 2 p.m. on a Tuesday
It fails Friday at 6, when nobody has time to find the service company's number. With a QR sticker on the door, the first person who clocks the temperature files it in seconds — photo of the thermometer included — and the manager gets a push notification while there's still time to move product and call the tech. Afterward, the fix and its cost land in the walk-in's history, so the third compressor call in a year is visible as a pattern, not a vague feeling that 'this thing keeps breaking.'
Fryers, hoods, and the fire-safety calendar
Some kitchen maintenance is a schedule, not a surprise: hood and duct cleaning at the interval your fire code and insurer expect, fryer boil-outs, ice-machine sanitizing, gasket and hinge checks on every cold door. On Snippath's Pro plan ($49/month), these run as recurring schedules that generate the work order when due — and keep the completion record, which is precisely what you want on file when the fire marshal or your insurance carrier asks when the hood was last done.
Health-inspection prep without the binder
Snippath won't file your permits, but it replaces the three-ring binder of 'when did we last fix that?' Every repair to the dish machine's rinse temperature, every cooler service, every pest-control visit is logged with a date, a photo, and who did it. Pro-tier inspection checklists turn your pre-inspection walkthrough into a repeatable list, so prep stops depending on the one manager who remembers where everything is written down.
A crew that turns over can still report
Restaurant staffing is churn — new dishwashers, seasonal servers, a KM who leaves in August. Snippath survives that because reporting requires zero onboarding: scan, type, submit. No accounts for the crew, no passwords to reset, no training beyond pointing at the sticker. Accounts are only for the two or three people who manage and fix, which is also why the free tier (2 users) covers more of a single restaurant than it sounds like.
One flat fee, one kitchen or four
Snippath is free for 2 users and 25 active issues; Starter ($19/month) adds parts inventory for gaskets, cutting boards, and filter stock; Pro ($49/month) adds the recurring schedules and checklists above with unlimited users. The fee is per workspace, so adding a second location or ten more staffers doesn't change it. And when the fryer finally dies for good, the decision to replace it is already written down — every service call, every part, every dollar.
How it looks day-to-day
Half an hour before Friday service, Dee — the kitchen manager — finds the dish machine stuck at 120°F on the rinse cycle. She scans the sticker on its panel, types 'rinse temp low, error E3,' and calls the service company with the machine's history open: last serviced in March, same error. The tech arrives already knowing the likely part. The visit and the $340 invoice get logged against the machine, and at month's end the owner can see it has cost $900 this year — which is how the replacement conversation finally starts with numbers.
Frequently asked questions
- What's the best way for a restaurant to track equipment repairs?
- Give every piece of equipment its own record and make reporting effortless during service. In Snippath, each walk-in, fryer, oven, and dish machine has a history of every fault, fix, part, and cost; staff report problems by scanning a QR sticker on the unit — thirty seconds, no login. That per-unit cost history is what turns 'the fryer keeps breaking' into a documented replace-it case.
- Can Snippath remind us when hood cleaning and fryer service are due?
- Yes — on the Pro plan ($49/month), recurring schedules generate work orders automatically at whatever interval you set: quarterly hood and duct cleaning, weekly fryer boil-outs, monthly gasket checks. Each completion is logged with date and photos, which doubles as your service record for the fire marshal or insurer. The Free and Starter tiers handle break-fix reporting; schedules are the Pro upgrade.
- Does maintenance software help with health inspections?
- It helps with the evidence, not the certification. Snippath keeps a dated, photo-backed log of every equipment repair, cooler service, and pest-control visit, and Pro-tier checklists make your pre-inspection walkthrough a repeatable routine. It is not a HACCP or food-safety compliance system — it's the record of maintenance actually done, which is usually what you're scrambling to reconstruct the night before.
- Do line cooks and dishwashers need accounts to report a problem?
- No. Anyone can scan the QR sticker on the equipment and file a report with a photo — no app, no account, no training. Accounts are only for managers and whoever fixes things. That matters in a kitchen where staff turn over constantly: a first-week dishwasher can report the leak under the dish machine as easily as the owner can.
- Is there free maintenance software for a single restaurant?
- Yes. Snippath's free tier — 2 users, 25 active issues, no time limit, no credit card — covers a single restaurant where the GM and KM run the board and the crew reports via QR without accounts. Paid plans are flat per workspace: $19/month adds parts inventory, $49/month adds recurring schedules and checklists with unlimited users, $99/month is the top tier.
- How does a small restaurant group track maintenance across locations?
- Run every location in one workspace, with each site's equipment and issues kept under its own location. An ops lead sees open work across all stores on one board — which walk-in is down where, what's overdue — instead of calling each GM. Snippath's flat per-workspace pricing means a second or fourth location doesn't multiply the bill.
The features behind it
Snippath is a flat-rate CMMS — work orders, preventive maintenance, parts, and QR-code reporting, one fee per workspace. Free for 2 users.